Restoration Expert Now Privacy Policy

Last Updated: February 9, 2025

Thank you for visiting Restoration Expert Now (the “Site”), owned and operated by AD MAD MARKETING LLC (“Restoration Expert Now,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you:

(a) Visit or use our Site.
(b) Access or interact with:

  • Links to third-party resources and information about restoration services (“Third-Party Links”).
  • Text, videos, and other materials about third-party restoration services (“Informational Content”).
  • Restoration service providers that we feature on our Site (“Third-Party Service Providers”).
    (c) Use contact forms, phone numbers, or other means to communicate with us or request to be connected with a service provider (“Referral Service”).

Together, the Site, Informational Content, Third-Party Links, and Referral Service make up the Restoration Expert Now Offerings.

⚠️ Notice to EU Residents: If you are a resident of a European Union Member State, you are not permitted to use this Site or any Restoration Expert Now services.

Accessibility

Users with disabilities who need this Privacy Policy in an alternative format can contact us by:

📧 Email: privacy@admadsmarketing.com

Legal Agreement

Terms in capital letters that are not defined in this Privacy Policy have the meanings set forth in our Website Terms and Conditions.

⚠️ IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT USE THE SITE OR ANY RESTORATION EXPERT NOW OFFERINGS.

State-Specific Privacy Rights

Residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia, along with California-based businesses and job applicants, may have additional rights under applicable state laws.

📌 See our Privacy Provisions for Covered Users below for more details on your rights.

Your California Privacy Rights

Shine the Light

If you are a resident of the State of California and would like to learn how your “personal information” (as defined in the Shine the Light Law, Cal. Civ. Code § 1798.83) is shared with third parties, what categories of personal information we have shared with third parties in the preceding year, as well as the names and addresses of those third parties, please email us or send us U.S. mail.

Furthermore, if you are a California resident and would like to opt out of the disclosure of your personal information to any third party for marketing purposes, please email us or send us U.S. mail. Please note that opting out of sharing your personal information does not prevent you from receiving selected offers directly from us, as permitted by applicable law.

California Consumer Privacy Act (CCPA)

In addition to the above, if you are a resident of California, certain additional privacy rights may apply to you under the California Consumer Privacy Act (CCPA), including:

  • The right to delete personal information we have collected about you.
  • The right to opt out of the sale of your personal information.
  • The right to know what personal information we have collected about you, whether it was shared with third parties in the preceding year, and if so, the categories of personal information that were shared, as well as the categories of third parties with whom we shared that information.

For a more detailed explanation of your rights under the CCPA, please refer to our Privacy Provisions for Covered Users.

California Privacy Rights Act (CPRA)

Additionally, if you are a resident of California, you may have further privacy-related rights under the California Privacy Rights Act (CPRA), including:

  • The right to opt out of the use of your personal data for certain profiling activities.
  • The right to opt out of the use of your personal information for targeted advertising.
  • The right to correct personal information we have collected about you.
  • The right to opt out of the use and sharing of your sensitive personal information.
  • The right to know how long we retain your sensitive and non-sensitive personal information.
  • The right to know what sensitive personal information we have collected about you, whether it was shared with third parties in the preceding year, and if so, the categories of sensitive personal information that were shared, as well as the categories of third parties with whom we shared that information.

For a more complete explanation of your rights under the CPRA as a California resident, please refer to our Privacy Provisions for Covered Users.

Browser “Do Not Track” Signals

Most browsers include a “Do Not Track” setting, which, when activated, notifies websites that the user does not want their personal information and online behavior to be tracked or used for purposes such as interest-based advertising. As required by the California Online Privacy Protection Act (CalOPPA), we inform you that, like most websites, we do not honor or change our behavior in response to “Do Not Track” signals sent from browsers. However, you may have rights regarding the use of automated technologies for targeted advertising and profiling using your personal information.

Your Colorado Privacy Rights

If you are a resident of the State of Colorado, certain privacy-related rights may apply to you under the Colorado Privacy Act (CPA), including:

  • The right to correct personal information we have collected about you.
  • The right to delete your personal information.
  • The right to opt out of:
    • The use or sharing of your sensitive personal information.
    • The use of your personal data for profiling activities.
    • The use of your personal information for targeted advertising.
    • The sale or sharing of your personal information.
  • The right to know what personal information about you we have collected, whether it was shared with third parties in the preceding year, and if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that information.

For a more detailed explanation of your rights under the CPA, please refer to our Privacy Provisions for Covered Users.

Your Connecticut Privacy Rights

If you are a resident of the State of Connecticut, certain privacy-related rights may apply to you under the Connecticut Data Privacy Act (CTDPA), including:

  • The right to correct personal information we have collected about you.
  • The right to delete your personal information.
  • The right to opt out of:
    • The use or sharing of your sensitive personal information.
    • The use of your personal data for profiling activities.
    • The use of your personal information for targeted advertising.
    • The sale or sharing of your personal information.
  • The right to know what personal information about you we have collected, whether it was shared with third parties in the preceding year, and if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that information.

For a more complete explanation of your rights under the CTDPA as a Connecticut resident, please refer to our Privacy Provisions for Covered Users.

Your Delaware Privacy Rights

If you are a resident of the State of Delaware, certain privacy-related rights may apply to you under the Delaware Personal Data Privacy Act (DPDPA), including:

  • The right to correct personal information we have collected about you.
  • The right to delete your personal information.
  • The right to opt out of:
    • The use or sharing of your sensitive personal information.
    • The use of your personal data for profiling activities.
    • The use of your personal information for targeted advertising.
    • The sale or sharing of your personal information.
  • The right to know what personal information about you we have collected, whether it was shared with third parties in the preceding year, and if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that information.

For a more complete explanation of your rights under the DPDPA as a Delaware resident, please refer to our Privacy Provisions for Covered Users.

Your Iowa Privacy Rights

If you are a resident of the State of Iowa, certain privacy-related rights may apply to you under the Iowa Data Protection Act (IDPA), including:

  • The right to opt out of the sale or sharing of your personal information.
  • The right to know what personal information about you we have collected, whether it was shared with third parties in the preceding year, and if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that information.

For a more complete explanation of your rights under the IDPA as an Iowa resident, please refer to our Privacy Provisions for Covered Users.

 

Privacy Provisions for Covered Users

These Privacy Provisions for Covered Users (“Provisions”) supplement, and do not limit in any way, the Privacy Policy outlined above. These Provisions apply solely to residents of California, Delaware, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia (collectively, “Covered Users”). We adopt these Provisions in compliance with the CCPA, CPRA, CPA, CTDPA, DPDPA, IDPA, MCDPA, NDPA, NHDPA, NJPA, OCPA, TIPA, TDPSA, UCPA, and VCDPA (collectively, “Applicable State Laws”). Any terms defined in Applicable State Laws carry the same meaning when used in these Provisions.

Categories of Information We Collect

We collect personal information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Covered User or device (“personal information”). In the last twelve (12) months, we have collected the following categories of personal information from Covered Users:

CategoryExamplesCollected
A. IdentifiersReal name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, telephone numberYES
B. Personal Information under Applicable State LawsName, signature, Social Security number, physical characteristics, postal address, telephone number, driver’s license or ID card number, insurance policy number, employment information, financial information, medical or health insurance informationYES
F. Internet or Network ActivityBrowsing history, search history, interaction with a website, application, or advertisementYES

Personal information does NOT include:

  • Publicly available government records.
  • De-identified or aggregated Covered User data.
  • Information governed by HIPAA, CMIA, GLBA, FCRA, FIPA, or the Driver’s Privacy Protection Act.

Sources of Personal Information

We collect personal information from:

  • Directly from you, via online forms, service inquiries, and user-submitted requests. (Categories A & B)
  • Indirectly from you, through data collected while providing services. (Categories A, B & F)
  • Automatically from the Site, through cookies, tracking technologies, and analytics tools. (Category F)
  • Third-party service providers, such as marketing, analytics, and data validation firms. (Categories A, B, C & F)

Retention of Personal and Sensitive Information

We retain personal information and sensitive personal information for the maximum period permitted by law. Retention is determined by:

  • Date of collection
  • User activity and engagement
  • Most recent interaction with us
  • Whether the original purpose for collection has been fulfilled

Use of Personal Information

We may use or disclose personal information (including name, email, and phone number) for:

  • Providing requested services (Categories A & B)
  • Creating and securing user accounts (Categories A, B & F)
  • Marketing communications (Categories A, B & F)
  • Website content and ad personalization (Categories A, B & F)
  • Fulfilling contracts and legal obligations (Categories A, B & F)
  • Improving the Site’s functionality (Categories A, B & F)
  • Customer service and inquiries (Categories A & B)
  • Business analytics and product development (Categories A, B & F)
  • Legal compliance and fraud prevention (Categories A, B & F)
  • Corporate transactions (e.g., mergers, sales, restructuring) (Categories A, B & F)

We will not collect additional personal information categories or use your data for incompatible purposes without prior notice.

Sharing of Personal Information

Who We Share With:

We may share, rent, or sell personal information (Categories A, B & F) with:

  1. Third-Party Service Providers – for fulfilling home repair services.
  2. Marketing and advertising partners – for targeted campaigns.
  3. Affiliates and subsidiaries – for internal business operations.
  4. Legal and regulatory bodies – when required by law.

In the past 12 months, we have shared and sold the following categories of personal information:

  • Category A – Identifiers
  • Category B – Personal Information under Applicable State Laws
  • Category F – Internet or Network Activity

We do NOT sell personal information for users under 16 years old.

Your Privacy Rights and Choices

Opt-Out of Data Sales

You have the right to opt out of the sale of your personal information. To exercise this right, submit a verifiable request through:

  • Clicking Here (Opt-Out Link)
  • Email
  • U.S. Mail

We will process opt-out requests within 15 business days.

Opt-Out of Data Sharing

You may opt out of the sharing of your personal information with third parties through:

  • Clicking Here (Opt-Out Link)
  • Email
  • U.S. Mail

We will process opt-out requests within 15 business days.

Opt-Out of Sensitive Personal Information Use

You can restrict our use of sensitive personal information for:

  • Marketing & advertising
  • Profiling
  • Third-party data sharing

Submit a request through:

  • Clicking Here (Opt-Out Link)
  • Email
  • U.S. Mail

Access to Personal Information & Data Portability

You have the right to request:

  • Categories of personal information collected
  • Sources of data collection
  • Purpose of collection
  • Third parties with access to your data
  • Specific personal information held about you

Requesting Data Deletion

You have the right to request deletion of your personal information, subject to certain exceptions, including:

  • Legal compliance
  • Fraud prevention
  • Public interest research
  • Internal business uses

Requesting Data Correction

If your personal information is incorrect, you may request correction through:

  • Clicking Here (Correction Request)
  • Email
  • U.S. Mail

Right to Opt-Out of Profiling & Targeted Advertising

You may opt out of profiling used for:

  • Predicting personal interests or behavior
  • Targeted advertising

Submit opt-out requests through:

  • Clicking Here (Opt-Out Link)
  • Email
  • U.S. Mail

Requests will be processed within 15 days.

Authorized Agents

You may designate an agent to exercise privacy rights on your behalf. Authorized agents must provide:

  1. Written permission from the user
  2. Proof of identity
  3. Direct confirmation from the user (if necessary)

For California residents, agents must be registered with the California Secretary of State.

Non-Discrimination Policy

We will not discriminate against users exercising privacy rights. This means:

  • No denial of services
  • No increased pricing
  • No lower service quality

Changes to These Privacy Provisions

We reserve the right to modify these Privacy Provisions at any time. If changes occur, we will notify you through:

  • Email
  • A notice on our Site

 

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